Virginia MGMA Career Center

Contact the VMGMA Office at [email protected] if you would like to post a management position.

(1/7/20) Office Manager (Newport News)
Office Manager needed for "Podiatry" office located in Newport News.  Benefits and health insurance available.  Full time position with at least two years experience as medical office manager.  Must have experience with electronic medical record, billing insurance, insurance verification and great people skills.  Please email resume to [email protected]

(12/16/19) Director of Human Resources and Benefits (Newport News)
Tidewater Physicians Multispecialty Group (TPMG) is actively seeking a Director of Human Resources and Benefits to work out of the Administration office in Newport News, VA. TPMG is comprised of over 220 physicians and advanced practice clinicians and is the largest physician-owned group on the Peninsula.
The Director of Human Resources and Benefits develops and leads the administration of TPMG’s human resources functions including but not limited to HR strategy, compensation and benefits, employee relations, legal and regulatory compliance, talent acquisition, policy development, and HRIS/ATS administration. This role builds trusted, collaborative relationships across the entire organization to ensure the effectiveness of HR and positive work culture. This is an excellent opportunity for a seasoned business professional to expand their career. Interested candidates are encouraged to submit their current cover letter, resume and relevant credentials.
*TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.*
Position Summary
The Director of Human Resources and Benefits reports to the Chief Operating Officer and is directly responsible for the overall administration, coordination and evaluation of the human resource function to ensure that all HR needs of the company are being met and are aligned with business objectives. Additionally, this role is responsible for the strategic design and delivery of employee benefits and programs that engage and advantage employees and their dependents and are designed and executed consistent with the company’s business strategy and applicable laws and regulations.
Major Duties and Responsibilities
•    Develops organization strategies by identifying and researching human resources
     issues; contributing information, analysis, and recommendations to organization
     strategic thinking and direction; establishing human resources objectives in line
     with organizational objectives.

•    Manages human resources operations by recruiting, selecting, orienting, training,
     coaching, and counseling human resources staff; planning, monitoring, appraising
     and reviewing staff job contributions; determining productivity, quality, and
     customer-service strategies; designing systems; resolving problems; implementing

•    Develops human resources operations financial strategies by estimating, forecasting,
     and anticipating requirements, trends, and variances; aligning monetary resources;
     developing action plans; measuring and analyzing results; initiating corrective actions;
     minimizing the impact of variances.

•    Complies with federal, state, and local legal requirements by studying existing and new
      legislation; anticipating legislation; enforcing adherence to requirements; advising
      management on needed actions.

•    Guides management and employee actions by researching, developing, writing, and
      updating policies, procedures, methods, and guidelines; communicating and enforcing
      organization values.

•    Supports management by providing human resources advice, counsel, and decisions;
      analyzing information and applications.

•    Oversees the development and maintenance of a human resource information system
      that meets the organization's personnel information needs.

•    Formulates and recommends the strategic direction for employee benefits in support of
     the company’s business and human resources strategies.

•    Conducts a strategic analysis of existing and alternative benefit plans, including the
      evaluation of financial and human resources implications.

•    Directs the design and development of employee benefits, programs and procedures to
     achieve company strategic objectives and compliance with applicable laws and regulations.

•    Leads the selection and management of benefit plan and services providers, as well as
     benefit consultants and auditors. Leads the negotiation of terms and conditions.

•    Directs the efforts of plan and service providers, and company-provided customer services
     involved in the administration and communication of employee benefits programs. Ensures
     the effective administration and provision of benefits programs and services.

•    Ensures operational compliance of benefits plans, programs and procedures with all applicable
      laws and regulations, including management of reporting/filings and plan documentation
      processes. Keeps abreast of benefits strategies and technology, as well as all applicable
      government laws and regulations including ERISA, ADA, COBRA, FLSA, FMLA, PPACA, etc.

•    Oversees and evaluates robust analytics to continually monitor plan and program performance
      towards strategic objectives and continual plan and process improvement.

•    Updates job knowledge by participating in conferences and educational opportunities; reading
      professional publications; maintaining personal networks; participating in professional

•    Other duties as assigned.
Knowledge, Skills and Abilities
•    Knowledge of current Microsoft Office Suites including Word, Excel, Outlook, PowerPoint,
     Access. Office 2007 or newer required.

•    Knowledge of federal, state, and local legal requirements regarding human resource

•    Knowledge of relational databases within HRIS/ERP systems.
•    Skill in verbal and written communication.
•    Skill in providing excellent customer service.
•    Ability to work scheduled hours as defined in the employment agreement.
•    Ability to exercise independent judgment required in setting priorities of tasks among multiple
      assigned projects.

•    Ability to modify own working style, approach, or methodology to fit new/changing

•    Ability to present information in an organized manner.
•    Ability to conduct training and informational presentations to large groups.
•    Ability to consistently exhibit resolve and problem-solving skills in a medically sensitive
     fast-paced environment.

•    Bachelor's degree in Business Administration or a related field and eight to ten years'
     related experience required.

•    Master's degree in Human Resources or Business Administration preferred.
•    SHRM Certified Professional (SHRM-CP) or PHR credential required.
•    SHRM Senior Certified Professional (SHRM-SCP) or SPHR credential strongly preferred.
Physical Demands
•    Ability to lift or move equipment.
•    Ability to stand and walk for limited periods of time.
•    Ability to sit for extended periods of time.
•    Ability to enter data into a computer via a keyboard.
•    Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
•    Ability to grasp and hold up to 30 lbs.*
•    Ability to occasionally squat and lean over.
•    Ability to hear normal voice level communications in person or through the telephone.
•    Ability to speak clearly and understandably.
•    Basic vision, corrected.
•    Ability to see and understand data on a computer screen.
Success Factors
 ·   Excellent Time Management/Organized;
·    Open Communication/Positive;
·    Goal-Driven;
·    Excellent Customer Service;
·    Juggles Multiple Priorities;
·    Accuracy and Attention to Detail.
All statements are essential functions of the position unless identified as non-essential by an asterisk (*). Interested candidates are invited to submit their application. Come join our team! To apply to this position, please go to the following link and select the “Director of Human Resources and Benefits” position under the Human Resources division to submit your application and resume: HERE

(12/12/19) Central Business Office Manager (Newport News)
Tidewater Physicians Multispecialty Group (TPMG) is actively seeking a Central Business Office Manager to work out of our Administrative office in Newport News. TPMG includes more than 220 primary care, specialty physicians and advanced practice clinicians in more than 75 locations throughout southeastern Virginia. The schedule is full-time work hours, Monday through Friday.
Position Summary
The Central Business Office (CBO) Manager is responsible for overseeing the billing, follow-up, cash posting/reconciliation and denials management functions. This position is responsible for the billing process including scrubbing, correcting and processing all payor claims based on claim-processing rules within established timelines for reimbursement. The CBO Manager will also oversee the follow-up process by reviewing payer payment status for all governmental and third-party claims that have not generated payment or denial within an appropriate amount of time. Additionally, this position manages the denial management process and monitors denial write-offs optimizing net revenue recognition and recovery.
•    Oversees day-to-day to day direction of all units with CBO.
•    Manages communication with Senior Leadership, operational directors, providers, clinic managers,
     clinic staff and coding.

•    Reduce or eliminate billing and recurring denials that could potentially be avoided and establish
     appropriate prevention measures.

•    Manages team's ability to maximize collection dollars from payers in accordance with the respective
     contract and other financial arrangements.

•    Ensures all activities related to denials management functions meet department goals, maximize
     revenue collection, and achieves leading practice levels of performance.

•    Implements strategies that will minimize denials to ensure proper reimbursement for services
     provided by the organization, which includes auditing, managing, monitoring and reporting on
     trends and suggesting education to address specific processes, coding, and billing regulations
     and prevent further claims denials.

•    Supervises and coordinates the activities associated with billing, follow-up, and denials/appeals.
•    Works with providers, staff, payer representatives, vendors, and other departments to resolve
     outstanding billing, follow-up, and denial and appeal issues.

•    Displays commitment to treating both internal and external constituents as clients and customers,
     maintains a flexible customer service approach and orientation that emphasizes service satisfaction
     and quality.

•    Stays abreast of latest developments, advancements and trends in revenue cycle service, billing,
     follow-up and denials management by attending seminars/workshops, reading professional journals,
     actively participating in professional organizations, and/or maintaining certification or licensure.

•    Integrates knowledge gained into current work practices.
•    Oversees the process of billing government payers, managed care, commercial and other payers as
     swiftly and efficiently as possible.

•    Oversees the team's ability to maximize collections dollars from all payers in accordance with the
      respective contract and other financial arrangements.

•    Directs the efforts of the Billing staff in the data collection, analysis, appeal, write-off and reporting

•    Ensures all claims are submitted daily, and all payments, adjustments, and denials are posted
      timely and accurately.

•    Monitors denial write-offs to ensure staff is using the appropriate write-off codes.
•    Works with Coding Leaders to determine appropriate changes for CPT, ICD related denials.
•    Works with Compliance and Legal for any federal and state-mandated audits.
•    Works with the Chief Financial Officer and Chief Managed Care Officer for any contract interpretation

•    Adhere to HIPAA privacy policies.
•    Monitors staff productivity and ensures key performance metrics are met daily.
•    Monitors and tracks external vendors responsible for billing, follow-up and denial process, and
     ensures they are following TPMG guidelines.

•    Ensures adequate training is being provided to staff to educate on the following skills: current
     working knowledge of payer requirements; sufficient healthcare knowledge necessary to
     perform job requirements; knowledge of state, local and federal policy requirements for
     functions performed; and relevant knowledge of information technologies.

Performance Monitoring
•    Analyzes denial and underpayment reports, provides feedback on root causes of denials and
      formulates denials resolution strategies.

•    Works with the Chief Financial Officer to establish and monitor accounts receivable management
      and cash collection goals/targets.

•    Manages the department dashboard and design action plans as issues are identified within the unit.
•    Ensures that key performance metrics are met daily.
•    Communicates with patients regarding inquiries or complaints.
•    Assist Office Managers with billing questions and issues.
•    Act as a liaison between MSO clients.
Knowledge, Skills, and Abilities
•    Revenue cycle management processes, local/state/federal regulations, Fair Debt and Collection
     Practice Act, medical terminology, claims adjudication process and payor contract familiarity.

•    Familiarity with CPT, HCPCS and ICD-10 codes required.
•    Excellent oral and written communication skills to deal courteously and clearly with patients,
     physicians and coworkers.

•    Understanding of business office functions to include patient registration and checkout, daily
      balancing and deposits.

•    Requires computer and systems competency in the following areas: working knowledge of
     Microsoft Word, Microsoft Excel, and Microsoft Outlook. Experience with physician practice
     management systems required; experience with NextGen a plus.

•    Exercises tact and diplomacy in dealing with sensitive, complex, confidential, and interpersonal
     conflict matters.

•    Establishes and maintains effective working relationships with the TPMG providers, management,
     team members and the public.

•    Displays excellent organizational skills.  Prioritizes workflow and projects to meet deadlines and
     demonstrates the ability to work and think under pressure.

•    Demonstrates attention to detail and works with management to respond appropriately.
•    Works independently and seeks senior leadership advice appropriately.
•    Ability to work scheduled hours as defined in the job offer.
•    Bachelor’s degree preferred.
•    5-7 years Health Care Administration/Revenue Cycle Management experience.
Physical Demands
•    Ability to stand and walk for periods of time.
•    Ability to sit for extended periods of time.
•    Ability to climb or balance for limited periods of time.
•    Ability to occasionally reach, bend, stoop and lift up to 30 lbs.*
•    Ability to grasp and hold up to 25 lbs.*
•    Ability to hear normal voice level communications in person or through the telephone.
•    Ability to speak clearly and understandably.
Success Factors
•    Excellent Time Management/Organized
•    Open Communication/Positive
•    Goal-Driven
•    Excellent Customer Service
•    Juggles Multiple Priorities
•    Accuracy and Attention to Detail
•    Accomplished in word processing and worksheet utilization
TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.
Interested candidates are invited to submit their application. Come join our team! To apply to this position, please go to the following link and select the “Central Business Office Manager” position under the Billing division to submit your application and resume: HERE

(12/12/19) Senior Staff Accountant (Newport News)
Tidewater Physicians Multispecialty Group (TPMG) is actively seeking a Senior Staff Accountant to practice out of our Accounting Department located in Newport News, VA. TPMG includes more than 220 primary care, specialty physicians and advanced practice clinicians in more than 75 locations throughout southeastern Virginia. The schedule is full-time work hours, Monday through Friday.
Job Summary
The position will be responsible for analysis of accounting and business information; automation of accounting and business processes; report automation; assist with software implementation and testing; assist with annual audit; perform payer contracting analysis; financial planning and budgeting and assisting with preparation of the monthly Income Distribution Plan.
Position Requirements
•    Degree in Accounting/ Finance from an accredited university/college.
•    CPA or advanced degree preferred.
Education / Knowledge / Skills / Experience
•    3 -5 years of experience in medical group accounting / finance.
•    Advanced Excel skills.
•    Knowledge and experience with Sage accounting software.
•    General knowledge of medical billing and terminology.
•    Knowledge of compensation models for medical groups.
•    Excellent communication skills and the ability to work with providers and
     medical group staff.

•    Ability to lead, supervise and problem solve while demonstrating initiative
     and a positive attitude.

Salary / Benefits
•    Salary dependent upon experience.
•    Competitive benefits package including medical/HSA; dental; vision; disability;
     401K with profit sharing; vacation and paid holidays.

Interested candidates are invited to submit their application. Come join our team! To apply to this position, please go to the following link and select the “Senior Staff Accountant” position under the Accounting division to submit your application and resume: HERE
TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.

(12/03/19) Practice Administrator (Newport News)

Busy plastic surgery practice is looking for a Practice Administrator with proven skills in staff leadership and development, financial management, and marketing. The ideal candidate has strong business acumen and experience developing and executing strategy. The position requires mentoring and coaching other leaders and coordinating the interests of surgeons towards a greater objective.
• A master's degree is required
• A minimum of three to five years of surgical practice management is preferred
• Experience in management of private physician practices is preferred
Next Steps
Send your resume with a detailed cover letter to [email protected] describing why you are the best candidate for the position and stating your salary expectations. We check references and perform background and credit checks on qualified candidates.

(11/18/19) CFO (Richmond)
Join the premier cancer treatment center on the East Coast - Virginia Cancer Institute currently operates 7 facilities in the greater Richmond area and is actively seeking a Chief Financial Officer to work with our friendly and approachable staff, physicians and patients.
The CFO is responsible for directing the organization's financial planning and accounting practices as well as its relationship with lending institutions, payer sources, and the financial community; responsible for management of the Company’s financial risks, record-keeping, and financial reporting to the CEO.
The CFO will provide leadership in developing, planning and implementing financial policies and financial plans; prepare and present monthly financial statements to management and partners; develop and maintain effective systems for general accounting and cost determination to ensure appropriate income and cash flow; oversee the business and financial affairs of the Practice; monitor departmental budgetary performance and internal controls; manage and negotiate vendor contacts, identify and implement cost saving initiatives, develop and manage operating and capital budgets; oversee and direct tax, accounting, purchasing, long-range forecasting, and insurance activities for the organization; evaluate the organization's financial position and issue periodic reports on the organization's financial stability, liquidity, and growth; oversee and direct the preparation and issuance of the organization's annual tax and other reports; prepare/review financial statements for Board of Directors.
The successful candidate will: have knowledge of the financial implications of decisions, including budgeting and forecasting; understand relevant regulatory compliance and certification standards and federal, state and local legislation; display demonstrated leadership, communication and executive management skills; be detail oriented; have experience successfully working with physicians in a clinical, educational, and/or research settings to evolve health-care delivery services that are responsive to the needs of communities served.
Experience: 8+ years of senior leadership experience in financial management. Experience in health care financial management strongly preferred.
Education: Master's degree in business administration, accounting, or finance or CPA certification.
Virginia Cancer Institute supports a professional and encouraging workplace and offers a competitive salary/outstanding benefits package. Please forward your resume with salary history via one of the following:
Human Resources Director
7202 Glen Forest Drive, Suite 200
Richmond, Virginia 23226
[email protected]  
Fax: 804-673-0436


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