Virginia MGMA 2020 Webinars: Free Benefit of Membership

CONTINUING EDUCATION: Earn up to 1.0 continuing education credits for each hour of education from the American College of Medical Practice Executives (ACMPE). Our events may be eligible for continuing education credits awarded by other professional associations. We recommend you contact your professional association for their approval process.
NOTE: 2020 Webinar Archives At Bottom Of Page.

2020 Webinars

DATE: September 11, 2020 (Click HERE to register. Registration closes Sept. 10, 5:00P.) Member: $0; Non-Member: $35
TIME: 12:30 - 1:30P
TOPIC: TBD
Presented by the CT MGMA in collaboration with the PA MGMA, NY MGMA, DE MGMA, VA MGMA and WV MGMA.
SPEAKER:
OVERVIEW:

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2020 Archives

DATE: August 7, 2020 (PPT / Recording on Members Only Webinar Page.)
TOPIC: Caring For Yourself & Others During The COVID-19 Pandemic
Presented by the VA MGMA in collaboration with the PA MGMA, NY MGMA, DE MGMA, CT MGMA and WV MGMA.
SPEAKER: Jason Horay, MS, CHES, Manager, Health Strategy and Well-Being, Curi
OVERVIEW: Administrators and their practices are dealing with higher-than-normal levels of stress, anxiety, worry and emotional and physical exhaustion as the COVID-19 virus continues to spread. From balance and burnout to emotional health, issues of well-being are front and center for today’s medical practices. Having a practice culture that supports people’s health is having a culture that supports people.   
Ready to rethink your role in a way that allows well-being to be embedded into the practice culture?  We’ll take a look at how living with intention, purpose, discovering one’s true self-authenticity, practicing self-care and focusing on the positive gratitude are the key attributes to practice success.
Learning Objectives:
1.    Recognize major factors influencing work-life balance and the key drives of burnout
2.    Explain the relevance of addressing leadership, self-care, self-compassion, emotional disclosure
        and gratitude as predictors of burnout.
3.    Using an innovative model created to promote fulfillment and decrease burnout, discover ways to
        address personal resilience, culture of wellness and practice efficiency.

DATE: July 10, 2020 (PPT / Recording on Members Only Webinar Page.)
TOPIC: Emerging From COVID-19: Guidelines for Protecting Your Practice
Presented by the NY MGMA in collaboration with the PA MGMA, VA MGMA, DE MGMA, CT MGMA and WV MGMA.
SPEAKERS: Mark Ambrose, DNP, MBA, RN, MLMIC Insurance Company; Gordon Sanders, RN, BSN, CPHRM, FASHRM, MedPro
OVERVIEW: Join the risk management experts from MLMIC Insurance Company and MedPro Group as they help you understand the regulatory requirements associated with COVID-19 and help you recognize resources necessary to reopen your practice safely. They will help you to develop infection control measures for protecting your patients and staff and create new workflows and prioritize your patient backlog while identifying areas of need in anticipation for a future surge.  
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DATE: June 5, 2020 (PPT / Recording on Members Only Webinar Page.)
TOPIC: Hiring and Keeping Remote Employees Working at High Performance, Quality Results and Engagement  
Presented by the PA MGMA in collaboration with the NY MGMA, VA MGMA, DE MGMA, CT MGMA and WV MGMA.
SPEAKER: Amy Thomas, BS, Operations Manager, Proximal LLC
OVERVIEW: Learn how to hire the right person for the diverse world of telecommuting and learn how to retain and demonstrate once office employees to work remote. This webinar will look into how to hire, manage, monitor, and motivate remote employees.  With the onset of COVID19 directly making companies go remote, this webinar will explore ideas on how to be successful and keep your company running smooth.  It will also discover ideas to monitor productivity from afar, and increase engagement with your employees, without an office setting.
Following the session, attendees will be able to:
a.    Hire the right people to work remote;
b.    Learn how to manage remote staff;
c.    Ideas for right tools to use;
d.    Monitor productivity;
e.    Motivate and engage employees.
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DATE:  May 8, 2020 (PPT / Recording on Members Only Webinar Page.)
TOPIC: Government Prosecutions of Medical Practice Office Administrators, Coders, Billers & other Administrative Personnel
Led by the West Virginia MGMA in collaboration with the NY MGMA, PA MGMA, CT MGMA, and VA MGMA.
SPEAKER:  Robert Liles, Esq., Liles Parker PLLC
OVERVIEW: In recent years, medical practice administrators, coders and billers have found their actions under review when an associated physician or practice is investigated by the government for health care fraud or other wrongdoing.  Are your actions placing you at risk? Join us as we discuss the types of conduct that have resulted in the prosecution of administrative staff members AND steps that you can take to reduce your level of risk.
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DATE: May 7, 2020 (PPT / Recording on Members Only Webinar Page.)
TOPIC: Our Patients - Love 'Em or Lose 'Em
SPEAKER: GeGe Beall, [email protected]
OVERVIEW: Patients are no longer very patient with inconsistent service. They treat healthcare like any other service: something to be shopped. The truth is they will often leave us for a competitor without even telling us why. Research tells us that 66% of customer loss is due to poor service. But what does the patient want? And how can we improve the overall patient experience to not only meet their needs, but to exceed their expectations?
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DATE:  May 6, 2020 (PPT / Handouts / Recording on Members Only Webinar Page.)
TOPIC: Telemedicine and COVID-19 Based on March and April Expansions and Revisions
Provided by VMGMA and sponsored by VMGMA Gold Sponsor MAG MUTUAL
SPEAKER: Nancy M. Enos, FACMPE, CPC-I, CPMA, CEMC, CPC emeritus, Enos Medical Coding
OVERVIEW: The COVID-19 Public Health Emergency has brought ongoing change to billing and coding instructions for telehealth visits.  CMS, State, and payer policies continue to change.  This session will review the March 30th expansion of covered services, clarification to CMS changes for Place of Service codes and modifiers, changes to Cost Sharing and how to report COVID-19 related testing and care.  Boost your practices revenue while keeping your patient’s at  home. Detailed handouts will be provided with the slides: FAQs, Reimbursement Amounts and Telemedicine Grid.
Learning Objectives: Expanded CPT codes for Telemedicine; Clarification on Waivers regarding Patient Status; Provider definitions for Physician and Non-physician services; Modifiers for Telemedicine; Technology requirements by code category; Place of Service codes for Telemedicine Claims; Cost Sharing modifiers for COVID-19.
SPEAKER: Nancy M. Enos, FACMPE, CPC-I, CPMA, CEMC, CPC emeritus, Enos Medical Coding
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DATE: April 21 & 22, 2020 (PPTs / Handouts / Recordings on Members Only Webinar Page.)
TOPIC: COVID-19 Financial & Employment Related Issues
SPEAKERS: Brian W. Steinbach & Colin G. McCulloch, Epstein Becker Green Law Firm, Washington, DC
OVERVIEW:  Health care providers are grappling with how to deal with the various implications of the coronavirus (COVID-19) within their operations.  New legislation—such as the Coronavirus Aid, Relief, and Economic Security Act—includes a broad range of financial assistance and other relief for those affected by the pandemic.  What are the financial and employment-related issues/questions you should be considering?
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DATE: April 10, 2020 (PPT / Handout / Recording on Members Only Webinar Page.)
TOPIC: Easing Frustrations with the Stark Law - CMS’ Proposed Regulations
Presented by the VA MGMA in collaboration with the CT MGMA, WV MGMA, DE MGMA, NY MGMA and PA MGMA.
SPEAKER: Michael Newby, Partner, Hancock Daniel
OVERVIEW: What do you do when you think there has been a breach of PHI? Are you really sure it was a breach? Could it have been a security incident? A privacy incident? What are the first steps you take to identify what occurred? Who needs to be notified? What do you do to resolve the problem? What if the incident involved a Business Associate? These and other questions and recommendations will be explored in this session with a Privacy Officer and a Security Officer.
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DATE: March 6, 2020  (PPT / Recording on Members Only Webinar Page.)
TOPIC: Security Incident or Breach? The Differences, Making The Right Call and Why It Matters
Presented by the CT MGMA in collaboration with the VA MGMA, WV MGMA, DE MGMA, NY MGMA and PA MGMA.
SPEAKERS: Regina K. Alexander, Sr. Consultant & Dir., IRO Services, VantagePoint HealthCare Advisors
                    Brian Hadley, Director, Network and Information Security, VantagePoint HealthCare Advisors
OVERVIEW: What do you do when you think there has been a breach of PHI? Are you really sure it was a breach? Could it have been a security incident? A privacy incident? What are the first steps you take to identify what occurred? Who needs to be notified? What do you do to resolve the problem? What if the incident involved a Business Associate? These and other questions and recommendations will be explored in this session with a Privacy Officer and a Security Officer.
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DATE: February 7, 2020 (PPT / Recording on Members Only Webinar Page.)
TOPIC: Re-energizing Your Accounts Receivable
Presented by the NY MGMA in collaboration with the VA MGMA, WV MGMA, DE MGMA, CT MGMA and PA MGMA
PRESENTERS: Andrew Poiliti & John Viggiano, Simons Agency
OVERVIEW: Identify key areas where your organization can improve upon existing A/R policies and procedures.  This session will specifically address the 90-day collection cycle, communicating with  patients effectively by establishing reasonable arrangements including a primer on the “Art of Negotiations” by using and demonstrating how to help a willing payer and how to de-escalate from a conflict with an irate caller.  Explore the most critical areas that should be considered when choosing a third-party vendor for these services. Finally, the session will close with a questions and answer opportunity for attendees.
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DATE: January 10, 2020 (Webinar PPT / Recording on Members Only Webinar Page.)
TOPIC: Best Practices Onboarding - Tips & Techniques
Presented by the PA MGMA in collaboration with the VA MGMA, WV MGMA, DE MGMA, CT MGMA and NY MGMA
PRESENTER: Donna Ecclestone, FASPR, Dir. Provider Integration/Onboarding, Private Diagnostic Clinic Duke Health
OVERVIEW: As healthcare organizations continue to add new physicians to their facilities and groups, a robust, well-designed onboarding process serves as the cornerstone of physician integration and retention. By enhancing their approach to onboarding, organizations can create a positive, lasting first impression, help physicians achieve full productivity and engagement more quickly, and position themselves to minimize the costs of turnover. 
In this webinar, participants will:
•    Understand the differences between orientation and onboarding
•    Acquire information that can be used to educate leaders to the positive effects a solid centralized onboarding program has on retention.
•    Gain resources and strategies to create or enhance your onboarding/retention program.